Last week, I had a customer ask how we are different from our competitors. I was stumped for a second, before I could come up with any real differences.
I know many things that we do differently, but I wasn’t prepared for the question. It will not happen again.
Here are just a few things that we need to point out to our customers:
- 5 day turnaround
- Custom layout. Customer can select the area of the slab they want to use.
-Bullet proof sealer ( Don’t just say sealer, say it by its brand name)
-All cutouts are reinforced with fiberglass rods. This is more expensive than typical steel rods, but eliminates cracking caused by rust. Some companies skip rodding altogether.
- Ledge overhangs are smoothed and enhanced.
-We have a large selection of remnants available at bargain prices. Our competitors sell remnants for the same square ft. price as anything else.
- Digital templating. This is the most accurate way to template, but we go way beyond the norm with our template process. The printer is in the van, and the customer can actually see the blue templates on their counter. If they don’t like a particular detail, we simply print again until they like it. Most places with a digital template system simply digitize the tops and leave the jobsite.